You have definitely come to the right place! We would love to hear from you either by phone, email or our “Request your free quote” form.

We will discuss your requirements with you, we always recommend a face to face meeting and viewing of the property if this is possible. However if you do not live locally then we can either arrange to meet a family friend that’s local, alternatively if the estate is being managed by a solicitor or estate agent then we are happy to collect keys. Viewing a property ensures the most accurate quotation for a clearance (and deep clean if requested,) it also allows us to assess other important factors such as vehicular access, property layout and condition. If this is not possible then we would ask that you supply us with as many detailed photos and information as possible. Once the viewing has taken place then we will be happy to submit a “fixed price” quotation to you, normally via email so that you have it in writing. Read more about how our house clearance process works.

A 50% deposit is required to confirm the booking and to secure a date for the clearance to commence. Don’t worry, we will issue you with a complete invoice showing the deposit payment as proof of your payment. The remaining balance is due immediately after the clearance has been completed. We accept Bank Transfer and all major Debit / Credit Cards. However, we cannot accept cheques.

We would advise you to put any belongings you wish to keep to one side or remove them prior to the clearance taking place. Alternatively, if there is nothing you wish to keep then please let us know. If anything of high value is found during clearance that you may not have been aware of then we will bring this to your attention.

Unfortunately not, we prefer to view a property in person so that you can be assured of an accurate “fixed priced” quotation, allowing you to budget accordingly. If this is not possible then as a minimum, we would require photos with as much information as possible to ensure our quotation is accurate.

No, there is no need for you or a relative / friend to be on site whilst we carry out the clearance, unless you specifically prefer to be.

We appreciate that a clearance can be a little unsettling to view for some of our clients.

Also due to Health and Safety, heavy lifting and dismantling, we prefer to keep the number of people on site to a minimum.

A quotation can vary dramatically from one property to another, a quotation is based on the size of a property, volume and total weight of items to be removed, access, time required to complete a clearance, if carpets are to be removed and is a deep clean required afterwards? We always submit a detailed and itemised quotation for your consideration, explaining all costs in detail.

Yes, we do! As part of a clearance quotation, please let us know if you would like the property to be cleaned once the clearance is completed and we will be happy to advise you.

Yes we can, we work with a trusted panel of Estate Agents and Property Auctioneers, we would be happy to introduce you to an agent that would best suit the property to ensure its best value and sale price when the property is on the market. Let us know if this would be of interest and we will be happy to assist.

We accept Bank Transfer or Card Payment over the phone or on the day, as we carry mobile card readers in all our clearance vehicles.

We require a 50% deposit before the start date of the clearance, with the remainder payable immediately upon your inspection and satisfactory completion. A Waste Transfer Note / Duty of Care document will be issued for you to sign on completion. This is a legal document required by law to ensure both parties are compliant.

An invoice for the full amount will be issued and a copy sent to you via email before the start date, so that you have proof of your deposit. If paying by card then we will issue you with your card receipt.

Unfortunately, we cannot accept cheques as a form of payment.

We are not a waste removal / collection company in the normal sense, we would recommend you take these items to your local Household Waste Recycling Centre, or if the items are too large to fit in your car then you contact a “man and van” style registered waste carrier / waste disposal company.